Guidexulo

Privacy Policy

Last updated: January 2026

Introduction

At Guidexulo SpA (hereinafter, "Guidexulo", "we" or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our real estate crowdlending services.

Information We Collect

We collect different types of information to provide and improve our services:

  • Personal identification information: full name, Chilean ID (RUT), address, email, and phone number.
  • Financial information: data necessary to verify your eligibility as an investor and process transactions.
  • Technical information: IP address, browser type, device used, and browsing data.
  • Communication information: correspondence you maintain with us and communication preferences.

Use of Information

We use your personal information for the following purposes:

  • Provide, maintain, and improve our real estate crowdlending services.
  • Process your investments and communicate relevant project information.
  • Comply with our legal and regulatory obligations to the CMF and other authorities.
  • Send you marketing communications if you have consented to receive them.
  • Prevent fraud and ensure the security of our platform.

Information Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our platform.
  • Regulatory authorities when required by law.
  • Business partners for the execution of real estate projects.
  • Professional advisors such as lawyers and auditors.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, firewalls, access controls, and regular security audits.

Your Rights

In accordance with Law No. 19,628 on Protection of Private Life, you have the right to:

  • Access your personal data that we maintain.
  • Request rectification of inaccurate data.
  • Request deletion of your data when no longer necessary.
  • Object to processing of your data for marketing purposes.
  • Withdraw your consent at any time.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your interaction with our website. For more information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Investment-related data is retained for a minimum of 10 years in accordance with Chilean financial regulations.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email.

Contact

If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

privacy@guidexulo.com

Av. Providencia 1234, Office 567, Providencia, Santiago, Chile